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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Bell

September 17, 2025

5  out of  5
rating by Alexis Bell
"Great ins agency. Helpful"
We responded:
"Thanks for the 5 Stars and comments Alexis! Glad Marci was able to help you when you came in today. We truly appreciate you and we're always here to help! "
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Westley Jordan

September 17, 2025

5  out of  5
rating by Westley Jordan
"Very pleased with coverage and services provided. Much thanks to Michelle Thompson for being extremely polite, patient, and also very helpful."
We responded:
"Thank you for your 5 Star Review and choosing to do business with us! Also love reading those kind words to describe your experience with Michelle. If you ever need anything from us at all, do not hesitate to reach out to Michelle or any of us at Mike Davis State Farm. "
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Carmellalala

September 11, 2025

5  out of  5
rating by Carmellalala
"Michelle did a nice job helping me with my new policy"
We responded:
"Thank you so much for your kind words and the 5-star review, Carmella! We're delighted to hear that Michelle made the process of setting up your new car insurance policy smooth and easy. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Maya Estrada

August 29, 2025

5  out of  5
rating by Maya Estrada
"Everyone there is so helpful and patient! They answered every question I had, and explained everything perfectly well. I definitely recommend!"
We responded:
"Thank you very much for the 5-star rating, Maya. I’m pleased to hear that Marci was able to address your questions and make the process of setting up the policy in your name smooth and straightforward. Please don’t hesitate to reach out to us anytime you need assistance."
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S.M. Saleem

August 14, 2025

5  out of  5
rating by S.M. Saleem
"Michelle Thompson was most helpful in guiding me through the process of filing a claim, finding a body shop, and getting my car fixed on time. I am pleased with Michelle's assistance."
We responded:
"I'm glad Michelle was able to guide you through the claim process, Saleem. With all her experience, she definitely knows the process. As always, we appreciate your business and the 5 Star Review! "
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Michael Cobb

August 13, 2025

5  out of  5
rating by Michael Cobb
"Like a Good Neighbor…State Farm is there! Mike Davis and his crew are top notch. The best customer service in the area, especially Michelle Thompson, she is always eager to help and quick to respond. Fast friendly service! Thank you Michelle!"
We responded:
"Thank you so much, Mike! We truly appreciate your kind words and your trust in us. Michelle is indeed a vital part of our team, and we're glad her expertise continues to support your business insurance needs. We value our relationship with you and look forward to serving all your personal and business insurance needs for many years to come!"
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Keri Collins

August 12, 2025

5  out of  5
rating by Keri Collins
"Mike and his wonderful staff have taken care of my whole family for over 20 years. We feel like they are family and they always treat us that way. We even talk to Mike quite often. Wouldn't change to anyone else!"
We responded:
"Keri, your comments are so sweet! Thank you for sharing your experiences with others. We truly appreciate you and your family's business over the decades and we look forward to serving you for many years to come!"
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Cindy Cihak

August 11, 2025

5  out of  5
rating by Cindy Cihak
"Michelle has been so easy to work with while setting up insurance for the house we just bought. She has responded quickly to all of our questions and is so very knowledgeable. She also has such a warm, friendly disposition. We’re very happy with our service!"
We responded:
"Thank you so much for your wonderful 5-star review, Cindy! I’m delighted to hear that Michelle’s knowledge and friendliness made such a positive impression. She’s an invaluable member of our team, and we truly appreciate your recognition. Thank you for trusting State Farm and our agency with your insurance needs—we’re grateful to have you as part of our family!"
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Kristi Boruff

August 7, 2025

5  out of  5
rating by Kristi Boruff
"Mike Davis has been my State Farm agent for many years. I have my home coverage and vehicle coverage with him. In addition, my parents have used him as their agent for many years. Mike has always been very responsive and informative. He is always available to answer any questions or provide information. He is always quick to respond in a timely manner and provides follow up to make sure that things are to your satisfaction. I fully trust Mike Davis with all of my insurance needs."
We responded:
"Thank you so much for your wonderful feedback and 5-star review, Kristi. I truly appreciate the trust you and your family have placed in me over the years. Whether it's answering a quick question or helping with a new policy, I’ve always enjoyed working with you. Thank you again for being such a loyal customer of State Farm and my agency!"
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Audrey Hill

August 4, 2025

5  out of  5
rating by Audrey Hill
"Michelle was wonderful and helped me get coverage for my camper"
We responded:
"Audrey, thank you for your review! I'm happy that Michelle was able to help with your new camper. Anytime customers recognize one of my team members' for being helpful and appreciated, I share it with them. Your comments made Michelle very happy. As always, thank you for being a customer at State Farm and especially my agency. "
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Tammy Heck

July 31, 2025

5  out of  5
rating by Tammy Heck
"The office is nice and clean. All the agents are great. Mike is knowledgeable, effecient, friendly, tailors policies to my needs and talks to me like family. I've been there 17 years and I highly recommend Mike Davis State Farm!"
We responded:
"Tammy, thank you so much for sharing your experience with my agency for all these years! We value your business and we’re always here to answer questions and provide assistance. Thanks again for the wonderful review! "
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Debbi Owenby

July 29, 2025

5  out of  5
rating by Debbi Owenby
"It was so nice meeting with our new State Farm Agent Mike Davis! Moving from State to State, Mike made it easy to communicate with and understood all out concerns."
We responded:
"Debbi, thank you so much for the 5-star review! Once again, welcome to Tennessee, or should I say back to Tennessee given your family heritage here! It was a pleasure meeting with you and Keith the other day. I look forward to being your agent for many years to come and will be in touch soon. "
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Christina Beaver

July 25, 2025

5  out of  5
rating by Christina Beaver
"I have been with Mike Davis and Marcie for 7 years. They are super awesome. They have been there for me from day one. The staff is amazing and wonderful. When you go through hardships they are on top to help in any way that they can. I recommend them to everyone."
We responded:
"Thank you so much for the 5 stars and praise, Christina! Your kind words mean so much and I'm glad we have been able to assist you more than usual the past few months. Give us a call anytime you need us! "
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Bryce Altenbernd

July 16, 2025

5  out of  5
rating by Bryce Altenbernd
"Marcy has helped my wife and I through some really really troubling times. Our luck wasn't great but our insurance rep Marcy was! Thanks again!"
We responded:
"Thank you so much for the wonderful 5-star review, Bryce! She said it's been a pleasure helping you all and appreciates your kind words in this review. If you ever need anything—no matter how big or small—we’re always just a call away. Thanks again for being such a valued customer!"
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Carrie Thompson

July 2, 2025

5  out of  5
rating by Carrie Thompson
"Michelle is great! She quickly responded to my request to change our camper coverage from another company! She saved us $300! Thanks Michelle!!"
We responded:
"Thank you so much, Carrie! I’m thrilled you decided to move your policy to us and were able to save so much money. I’ve already shared your kind words with Michelle, and it made her day. We truly appreciate your business and loyalty over the years, and we’re always here whenever you need us."
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Dennis Bennett

June 27, 2025

5  out of  5
rating by Dennis Bennett
"Great people to do Business with"
We responded:
"Thank you for the kind words and 5-star review, Dennis! We truly appreciate your business and always here for you. "
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Jessica Wichtman

June 11, 2025

5  out of  5
rating by Jessica Wichtman
"Friendly people, very helpful and quick in helping with policy changes and updating previous policies. Very knowledgeable when it came to explaining the questions I had about certain insurances. I have been with Mike Davis many years now and always have been very happy with them. Very easy to make payments or any changes. Highly recommended"
We responded:
"Thank you so much, Jessica, for your kind words and the 5-star review! It’s been an absolute pleasure to serving you over the years. Your continued support means the world to us and we’re always here to help you and your family with anything you need. "
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mark smith

June 9, 2025

5  out of  5
rating by mark smith
"Ms.Michelle Thompson very nice kindly great work with her dealing coverage of insurance."
We responded:
"Thank you, Mark! I love to hear about customers' happiness when working with my team. Shopping for auto insurance can be stressful for some, so our goal is to make it a friendly & simple process as possible. We appreciate your business!"
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Kole Pritchett

March 20, 2025

5  out of  5
rating by Kole Pritchett
"The best agent I have ever had. Goes above and beyond to assist you in every way. With Mike you aren’t just a policy number or some random name, you’re a person and a friend and him and his team will take care of you with your best interests at heart."
We responded:
"Thank you so much for your glowing review, Kole! I'm thrilled to hear that you feel like more than just a customer to us. Your kind words truly mean a lot to me and my team. It's wonderful to know that our efforts of great customer care are making a positive impact!"
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Curtis Hinchey

February 24, 2025

5  out of  5
rating by Curtis Hinchey
"They have the Coolest bully cars that you can look at they gave me coffee and they’re always really nice. There’s a lady in there Who has Plant in her office and the pot to the plant is a zombie that was the coolest thing I’ve ever seen. I will come back here because the people are awesome. You should go here too and have cool stuff to look at and they’re very friendly. Customer service Goes a long way in my book"
We responded:
"Thank you so much for your wonderful 5-star review, Curtis! We’re thrilled to hear that you had such a positive in-office experience. It’s great to know that you appreciate the level of service and friendliness we strive to offer every day. I’m also glad you enjoyed my model cars collection, especially the Camaro police car – it’s a favorite of mine too! We look forward to seeing you again soon. If there’s anything else we can do for you, please don’t hesitate to let us know."
Profile photo of Kameelah Pope-Gallmore

Kameelah Pope-Gallmore

February 17, 2025

5  out of  5
rating by Kameelah Pope-Gallmore
"Michelle Thompson was very helpful and through, she helped answer any questions I inquired and even encouraged me to call back if I have anymore."
We responded:
"Thank you, Kameelah! I'm happy to hear Michelle took such good care of you and made you feel comfortable. We truly appreciate you!"
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Tiffany Jones

February 17, 2025

5  out of  5
rating by Tiffany Jones
"Mike has become like family to me! When I first moved to the Knoxville area, Mike was my first friend! Throughout my time here I’ve needed advice on coverage and additional services. Mike was upfront and honest about why I needed the coverage I have now. He is concerned about his clients choosing the best plans for their lifestyle. I’ve never felt taken advantage of but educated. Mike’s judgement provided me the security and confidence in our partnership. I would recommend Mike to anyone! I am relocating to another city in TN and am choosing to keep Mike as my broker! I’m looking forward to exploring more services in the future. If you needed a sign, this is it!"
We responded:
"Thank you so much for your glowing review, Tiffany! From our first conversation, I've enjoyed working with you and providing the best advice possible on your auto and home insurance needs. I feel honored that you've chosen to continue with me and my agency, even after relocating to another part of Tennessee. Your trust and loyalty mean a lot to us, and we're always here to support you."
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Kourtney Davis

November 25, 2024

5  out of  5
rating by Kourtney Davis
"The service that I received from Michelle at the Mike Davis State Farm in Knoxville exceeded all expectations. I called to swap over my car insurance from my previous state of residence and she was able to up the coverage for less than the premium that I was paying beforehand. As a favor to me, she quoted home insurance as well. The price beat my current insurance and she stood by to help me with the transfer. Her positive attitude and genuine eagerness to help someone out now has my assets covered and is going to save my family over $1,000 annually. 10/10 would recommend this office to anyone."
We responded:
"Thank you so much for your amazing review, Kourtney! We're delighted to hear that Michelle provided exceptional service and was able to help you save money while increasing your coverage. Michelle's dedication and positive attitude are truly commendable, and we're thrilled that she could assist you with both your car and home insurance needs. Your recommendation means the world to us, and we look forward to continuing to serve you and your family. Thank you for choosing Mike Davis State Farm!"
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Susanna Yam

November 18, 2024

5  out of  5
rating by Susanna Yam
"Michelle is very professional and patient to explain all our insurance package issues. We are 100% satisfaction & happy as Davis’s team customer!"
We responded:
"Thank you so much Susanna! It was a pleasure meeting you and your husband last week. Michelle loved getting to know you and assisting you in switching over to State Farm. If you ever need anything, we're just a call or visit away!"
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Avery Dorland

November 13, 2024

5  out of  5
rating by Avery Dorland
"Long time customer and I've always been happy with the service and responsiveness of Mike and his team. A great group of people to do business with."
We responded:
"Thank you so much for the glowing review, Avery! We always appreciate getting to work with you and look forward to many more years of providing great service to you. "