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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Gardner

Chris Gardner

July 30, 2026

5  out of  5
rating by Chris Gardner
"Marci is a keeper! I was involved in a car accident June 30th and went i went into the office she greeted me, we exchanged pleasantries, and then we got to business. I told her it was my first accident and that I had a list of potentially "dumb" questions. She put a smile one her face and said "I'd be more than happy to help, and boy did she. After that 45 minute visit, I felt such a sigh of relief with the next upcoming steps and phone calls and other things that were going to be taken care of. If there was ever a "Car Wrecks for Dummies" personified, it would be her. MARCI WAS AWESOME! 5 out of 5 stars, I would recommend to a friend!"
We responded:
"Thank you so much for the 5-star review and for sharing how helpful Marci was. We truly appreciate you taking the time to let us know.

First and foremost, there’s no such thing as a “dumb” question—especially when it comes to something as important and stressful as an insurance claim. Accidents and claims are not something most people deal with often, so it’s completely understandable to want clarity and reassurance.

I’m glad Marci was able to answer all your questions, explain the process clearly, ease your concerns, and set the right expectations for how things would work. That’s one of the many benefits of having a local agent—being able to sit down with someone and talk through the details, whether it’s the agent or an agent’s team member.

If you ever have questions or need assistance in the future, please don’t hesitate to call or stop by."
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Jody Carter

July 30, 2026

5  out of  5
rating by Jody Carter
"After many years with other insurance companies, I recently decided to move both my auto and homeowners insurance to the Mike Davis State Farm agency, and I'm so glad I did.

Mike and his team made the entire process easy and stress-free. They took the time to walk through my coverage, answered every question I had, and made sure I understood exactly what I was getting. I never felt rushed or pressured—just treated with genuine care and professionalism.

It's clear that customer service is a priority for this agency, and that's something that's becoming harder to find these days. I truly appreciate the time they spent helping me make an informed decision and ensuring the transition was seamless.

If you're looking for an insurance agency that is knowledgeable, responsive, and genuinely cares about its customers, I highly recommend Mike Davis State Farm. I'm looking forward to working with them for years to come. Five stars!"
We responded:
"Thank you so much for the kind review, Jody! I truly appreciate your 5-star rating and your feedback. Shopping for car and home insurance can definitely feel stressful, so I’m glad I was able to clearly explain the pricing differences from your previous companies, walk you through how easy the process can be, and give you the time to review and decide. I look forward to being your agent for many years to come!"
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David Bowers

July 13, 2026

5  out of  5
rating by David Bowers
"Mike really helped me out when I had made an error. Excellent customer service by going beyond what is expected from an agent."
We responded:
"Thanks you for the wonderful review and five stars, David! Glad to have helped and even though you moved, I’m glad my service means so much that you kept your home & auto insurance with me! "
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Matthew

July 6, 2026

5  out of  5
rating by Matthew
"Michelle was a pleasure to work with and made the whole process smooth"
We responded:
"I’m glad to hear that Michelle’s expertise stood out to you Matthew. Thanks for the five stars and sharing your experience with others. I appreciate you choosing State Fam and my agency for your new auto insurance policy! "
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Linda Sharp

June 26, 2026

5  out of  5
rating by Linda Sharp
"Mike Davis has been my Agent for years. He recently signed my Brother up for some life insurance. He took his time with us and explained everything for us to easily understand. Enjoyed our visit with him."
We responded:
"I truly appreciate your 5-Star review, Linda! It was a pleasure meeting with you and your brother today; I’m happy that I was able to help him. Also, thank you for sharing your experience and letting everyone know that I make life insurance easy to understand. "
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Cynthia Daniel

June 26, 2026

5  out of  5
rating by Cynthia Daniel
"Mike Davis is great! He has a vast knowledge of the insurance business and is always available to his customers if they have questions. State Farm has my business because of Mike. I have been with State Farm for over 30 years. You can get insurance anywhere. It’s rare to find an agent who cares about your needs even after they have sold you the policy."
We responded:
"Thank you so much for your kind words and 5-Stars, Cynthia! I always appreciate our conversations and assisting you with your insurance policies. Anytime you need us, just give us a call. "
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Koa Wood

June 24, 2026

5  out of  5
rating by Koa Wood
"Great insurance company and agent. Anytime I have a question or need to fix a policy Mike and his team are always there. They go the extra mile to make sure everything is done correctly and take the time to make sure you have everything you want and need."
We responded:
"Thank you so much Koa! Your comments sum up how we approach each and every quote, application, policy, and service transaction. We greatly appreciate your years of being a client and look forward to serving you & your family for many more years."
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Stormy Ray

June 22, 2026

1  out of  5
rating by Stormy Ray
"He’s an unresponsive agent and would only respond if he can get money out of it but doesn’t mind taking money from you with bills even though no one told you your bill was changing"
We responded:
"Stormy, I’m sorry to hear about your disappointment with my agency. If I’m not mistaken, you were also unhappy with your prior agent regarding billing and transferred to my agency a few months ago. Our team is in the office M–F from 9–5 to assist customers and is highly praised for their skills and friendliness. As the owner/agent, I’m pulled in many directions daily, so I’m not always able to assist as quickly as my team members. For billing questions or policy changes, it's best to call the agent's office or use the State Farm mobile app to review past & future bills, due dates, last payments made, etc. Once again, I’m sorry we couldn’t assist you better, and I wish you the best."
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b b

June 16, 2026

5  out of  5
rating by b b
"Mike Davis Statefarm is absolutely amazing. They've been with my family through the goods times and the bad. Michelle Thompson is exceptionally compassionate and professional whether I'm asking a quick question over the phone or going into the office. The discounts the offer are substantially better than any competitor's, and I know this for a fact; I've checked them all. You're treated like family. You're not just a client. They really get to know you and what is important to you. Getting a birthday card every year warms my heart too! Check them out. You won't be disappointed!!"
We responded:
"Thank you for the five star review Brandi! I truly appreciate your business and and mentioning how helpful Michelle is, plus that we treat our customers like family. Your appreciation of the annual Christmas card makes me very happy! We'll always be here for you, so call us anytime you need us! "
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Laura Davis

June 13, 2026

5  out of  5
rating by Laura Davis
"We are so impressed with the work the Mike Davis team did for us!"
We responded:
"Laura, thank you so much for the 5-star review! We truly appreciate it! Anytime you have any policy or billing questions, we're just a call, text or email away from assisting you. "
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Lori Hurd

June 3, 2026

5  out of  5
rating by Lori Hurd
"Michelle was so polite and helpful with getting our automobile policy moved over to State Farm."
We responded:
"Lori, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Davis’s Team!"
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Liza Alcaraz

May 6, 2026

5  out of  5
rating by Liza Alcaraz
"I went yesterday to Statefarm and met Michelle Thompson of SF at Millertown Pike Branch - Mike Davis - Agent in Knoxville, Tn. Michelle take care all my needs, more than my needs. She’s so friendly, sweet and knowledgeable. She listens and helps whatever way she can. I found a new friend. I’m so thankful for all the help she gave me. I really appreciate it. Thank you so much 🫶🏼🫶🏼🫶🏼"
We responded:
"Lisa, thank you very much for your kind words about your experience with Michelle! Many people, both existing and new clients, share those same sentiments. I’m glad we were able to make the necessary updates for you, and I hope we can assist with the other insurance policies you and Michelle discussed. Whenever you need assistance, please don’t hesitate to give us a call!"
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Kaitlyn Bunting

May 5, 2026

5  out of  5
rating by Kaitlyn Bunting
"Marcy was sooo helpful and so personable! More specifically, consistently providing thorough assistance, always super friendly and such a pleasure to talk to across multiple days of calling! Thankful for the help we received and would 100% recommend to anyone in the area!!!"
We responded:
"Thank you so much for your 5-star review, Kaitlyn! I’m thrilled to hear about your positive experience with Marci. Moving to a new state and transferring policies can definitely be overwhelming, so I’m glad Marci was able to make the process smooth and enjoyable for you. We truly appreciate your trust in State Farm and for choosing my agency for your insurance needs. If you ever need assistance in the future, we’re here to help!"
Profile photo of Tabitha McElrath

Tabitha McElrath

April 29, 2026

5  out of  5
rating by Tabitha McElrath
"Mike and his team have been a pleasure to work with! I have been a customer for about 15 years and anytime I have a question or need help he is quick to respond. He always shows kindness and even helped calm my anxiety when I was in an accident. I would recommend Mike to everyone!"
We responded:
"Tabitha, thank you so much for the 5-star rating! You and your family have been a pleasure to work with over all the years, and I appreciate getting to know you all so well over that time. Here's to many more years of serving you and being there for you for all of your insurance questions & needs!"
Profile photo of Vanessa Haycraft

Vanessa Haycraft

April 29, 2026

5  out of  5
rating by Vanessa Haycraft
"This is a great insurance agent and office. Michelle Thompson has always been a great help and is always very nice and friendly. She goes above and beyond the call of duty to help her customers."
We responded:
"Thank you for the amazing review, Vanessa! It is truly the goal of our team to exceed expectations when it comes to your insurance needs. Michelle has been your trusted go-to for many years and we appreciate you for recognizing her efforts in your review! "
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Ruby Elliott

April 28, 2026

5  out of  5
rating by Ruby Elliott
"Mike has always helped me in any way he can. He has always taken his time answering and explaining various questions and always made sure I'm getting the best savings I can. His assistant walked me through setting up the drive safe and knew and explained each detailed step! Hands down they are the best!!"
We responded:
"Thank you for the wonderful 5-star review, Ruby and family! We appreciate hearing how happy you've been with our office over the past 18 years and trusting us with your insurance needs. Anytime you need us, never hesitate to call. No matter how big or small the question or need is, we'll be ready to help!"
Profile photo of Avery Dorland

Avery Dorland

April 28, 2026

5  out of  5
rating by Avery Dorland
"I have been a client of Mike's office for 10+ years now. The service is great, they have always been helpful and the benefit of sticking with the same agent so long is that they know your products and preferences and history so updates and changes are seamless."
We responded:
"Thank you Avery! We truly appreciate your long tenure at my agency for both personal insurance as well as your business insurance. We’re always here for you anytime you need us!"
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Pamela Harris

March 24, 2026

5  out of  5
rating by Pamela Harris
"No matter who is on the phones here they are all so pleasant to talk with. This office is one of the best insurance places I've dealt with...Great job to you all !!!"
We responded:
"Thank you Pam! So nice to know we stand out and that you always have a pleasant experience. That’s our goal for everyone, every time. As always, I truly appreciate your business. "
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Cindy Apley-Rose

March 23, 2026

5  out of  5
rating by Cindy Apley-Rose
"Mike and his staff are a great team! They are always available to answer questions"
We responded:
"Thank you so much for your wonderful 5-star review and kind words, Cindy! We truly enjoy working with you and Greg and greatly appreciate your continued support. Please don’t hesitate to reach out anytime — we’re always here to help!"
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Alexis Wayman

March 19, 2026

5  out of  5
rating by Alexis Wayman
"Never had issues have had them for years! Samantha was super nice and very helpful!"
We responded:
"Alexis, thank you so much for the 5-Star review and recognizing Samantha in your comments! We truly appreciate all the years you and your family have had auto insurance through my agency."
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Tony Morton

March 13, 2026

5  out of  5
rating by Tony Morton
"Recently my truck was totalled due to a tree falling onto the road right in front of me. The claim was handled quickly and fairly. I used the claim money to purchase another vehicle. I called Mike Davis' office today to provide the vehicles information. Samantha answered the call immediately. She gave me her full unintrupted attention. I was never put on hold. Samantha was very nice and professional. She took my information, reviewed my coverages and rates. Before our conversation had ended I had already received an e-mail with a current I.D. card. In these days and times when we frequently are speaking to AI bots or to a customer service rep on the other side of world that is difficult to understand, today I received real, professional, good old fashion customer service!!!! Thank you Samantha!!! Thank you Mike!!!"
We responded:
"Tony, thank you so much for sharing your experience and for the 5-star review! I’m glad to hear you appreciated speaking directly with Samantha, not being put on hold, and receiving your new ID card so quickly—this is exactly the kind of “old-fashioned” customer service we strive to provide. We truly value you as a long-term auto insurance customer of our agency and State Farm. Thanks again for your kind words and trust in us!"
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Candace Davis

March 7, 2026

5  out of  5
rating by Candace Davis
"I changed over to Mike Davis and his team at State Farm this month and the experience was seamless! Michelle was my point of contact and she worked around my busy schedule. Wonderful people and great rates - a perfect combo!"
We responded:
"Thank you for the wonderful 5-star review, Candace! We deeply appreciate your support and happy that you and your mom both switched to State Farm and especially to my agency. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. "
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blake mitchell (whiteVIKING747)

March 2, 2026

5  out of  5
rating by blake mitchell (whiteVIKING747)
"Awesome to work with"
We responded:
"Thank you for the 5-star review, Blake! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. "
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Kam Edwards

February 27, 2026

5  out of  5
rating by Kam Edwards
"Ben Julian has been an EXCELLENT insurance rep. He has always tailored my policies to meet my needs and has never made me feel like a number but like a friend . Kudos to you Ben!"
We responded:
"Thank you for your kind review, Kam. We appreciate it!"
Profile photo of Paul Hartness

Paul Hartness

February 26, 2026

5  out of  5
rating by Paul Hartness
"Mike and his team help out all my insurance problem. Been with them for about 30 years , they are ever friendly and helpful with my need."
We responded:
"Thank you for your 5-star review Paul. We appreciate your feedback and are pleased to know you've had a positive experience with me and my agency. Should you have any further questions or require assistance, please do not hesitate to contact us! "