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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susanna Yam

Susanna Yam

November 18, 2024

5  out of  5
rating by Susanna Yam
"Michelle is very professional and patient to explain all our insurance package issues. We are 100% satisfaction & happy as Davis’s team customer!"
We responded:
"Thank you so much Susanna! It was a pleasure meeting you and your husband last week. Michelle loved getting to know you and assisting you in switching over to State Farm. If you ever need anything, we're just a call or visit away!"
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Avery Dorland

November 13, 2024

5  out of  5
rating by Avery Dorland
"Long time customer and I've always been happy with the service and responsiveness of Mike and his team. A great group of people to do business with."
We responded:
"Thank you so much for the glowing review, Avery! We always appreciate getting to work with you and look forward to many more years of providing great service to you. "
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Floyd Ditmore

October 23, 2024

5  out of  5
rating by Floyd Ditmore
"We can’t say enough good things about working with Michelle. We have followed her from a different State Farm group and couldn’t be happier. Mike is a great guy too but we love Michelle. She is a ray of. Sunshine and so easy to work with and very responsive. She always has answers to any of our questions."
We responded:
"Thank you for the outstanding review, Floyd. You and your entire family mean the world to Michelle. It's long-lasting relationships which sets State Farm agents and our team members apart from so many other insurers. Thanks for being such a valued client of not just my agency, but also of State Farm!"
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Hunter Ditmore

October 17, 2024

5  out of  5
rating by Hunter Ditmore
"Michelle T always handles my insurance needs promptly and efficiently. Her customer service and policy knowledge are unmatched. If I ever have a question about my policy or need to make a coverage change, she gets me taken care of immediately. Thanks Michelle! You are the best!"
We responded:
"Thank you for your review, Hunter! Michelle is a knowledgeable part of the team and I'm glad to hear that she takes care of your insurance needs so well. We all appreciate your long-term loyalty at my agency and look forward to serving you anytime we have the opportunity. "
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Skye McKeehan

September 27, 2024

5  out of  5
rating by Skye McKeehan
"I previously called a different insurance company, & could not easily get where I needed. I had one and only phone call with State Farm (Samantha) and it was fantastic. Samantha was wonderful to work with!! She got me to exactly where I needed. She helped me thoroughly until the end, and I’m completely satisfied with her & State Farm. Special thanks to you!"
We responded:
"Skye, thank you for sharing your wonderful experience! We're thrilled to hear that Samantha was able to assist you effectively and meet your needs. We understand that dealing with insurance can be overwhelming, and we strive to provide solutions while ensuring you feel comfortable and supported throughout the process. Your satisfaction is our top priority, and we're always here to help. Please don't hesitate to call us anytime you need assistance."
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Cynthia Maurissa

September 21, 2024

5  out of  5
rating by Cynthia Maurissa
"Samantha was great! I am young, therefore I am still learning the ins and out of car insurance… and she connected with me in a very humane way. She gave me a great deal, and even gave me safe driving tips. Thank you Samantha from State Farm>>>"
We responded:
"Maurissa, thank you so much for your wonderful review and sharing how well Samantha connected with you. Insurance can be confusing, and we recognize that, so our goal is to tailor our conversations to meet the needs of each customer. On behalf of Samantha, the rest of my team, and myself, thank you for choosing to do business with State Farm and my agency. "
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Justin Lash

September 3, 2024

5  out of  5
rating by Justin Lash
"You won’t find a better insurance agent and office. Michelle Thompson and Mike Davis are what you should look for with any insurance office. State Farm is one of the best insurance companies and this office is truly the best. I highly recommend them for all of your needs."
We responded:
"Justin, thank you so much for the kind words and the wonderful review! 🌟 We truly appreciate your business and are thrilled to hear that you had a great experience with us. We look forward to serving you and your family for many years to come. If there’s anything specific you need or any way we can make your next visit even better, please don’t hesitate to let us know!"
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Sally Ann

August 23, 2024

5  out of  5
rating by Sally Ann
"Everyone at the office has been very nice and helpful. Michelle went out of her way to assist me with an issue related to moving from one state to another and was extremely supportive during a very stressful time!"
We responded:
"I'm so glad we were able to help you, Sally! Michelle kept me advised all week as she was helping with everything. I'm glad it was resolved, and I shared your comments with Michelle. Anytime you need assistance, we're just a call away!"
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Billy Haynes

August 19, 2024

5  out of  5
rating by Billy Haynes
"Michelle at Mike Davis is great to work with & very professional. Recommend them highly ☆☆☆☆☆"
We responded:
"Thank you for taking the time to leave us a review, Billy! It makes me happy to know that our team's interactions with our customers are appreciated. Michelle in an important part of our team, and I'm glad her work was recognized. "
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Brad Edington

August 14, 2024

5  out of  5
rating by Brad Edington
"Michelle was absolutely fantastic in explaining a situation that has recently come about with our auto policy. She is ALWAYS a pleasure to talk to and she is always willing to go the extra mile in getting an issue resolved. She is a very valuable asset to Mike’s office and to State Farm."
We responded:
"Brad, thank you so much for your wonderful review and for sharing your experience with us! Michelle is indeed a tremendous asset to my agency, and we're thrilled to hear that her dedication to helping our customers has made a positive impact on your experience. She consistently keeps me informed about any updates or concerns regarding your policies, ensuring that everything is handled promptly and efficiently. We deeply value the relationship we've built with you over the years and will always be here for whenever you need us."
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Renee Liske

August 6, 2024

5  out of  5
rating by Renee Liske
"Mike and his staff are always friendly and go above and beyond to take care of their customers,"
We responded:
"Renee, Thank you so much for the wonderful review! It’s always a pleasure working with you and I’m delighted to be your agent. If you ever need anything or have any questions, please don’t hesitate to reach out to me or my team. "
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Stacey Lynch

July 30, 2024

5  out of  5
rating by Stacey Lynch
"Michelle was very knowledgable and helpful."
We responded:
"Thank you so much for taking the time to leave us a review! Michelle is indeed a valuable member of our staff, and I'm delighted to know that she made a great impression on you. Your kind words made her very happy!"
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Oscar Hartman

July 5, 2024

5  out of  5
rating by Oscar Hartman
"Needed to gett a new ins policy for my car and Samantha Weston was a huge help in getting me coverage that was way cheaper than my previous plan but was the same coverage. Very happy with how quickly she handled everything and for her help!"
We responded:
"Oscar, thank you for taking the time to leave a review! I'm thrilled to hear Samantha made such a positive impact on your experience. We pride ourselves on providing exceptional service and it's always rewarding to receive such kind feedback. Your support and business are truly appreciated! -Mike "
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Amber Blakely

June 18, 2024

5  out of  5
rating by Amber Blakely
"Sam was extremely helpful with making multiple changes to my policy, very informative and patient."
We responded:
"Thank you so much for taking the time to leave us a review, Amber! I'm thrilled to hear that Sam was able to assist you with making changes to your policy and provided you with all the necessary information to make the process smooth and easy. I'll be sure to pass along your kind words to Sam and the rest of our team."
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John Morehead

June 12, 2024

5  out of  5
rating by John Morehead
"Started looking for new insurance when I got an email telling me it was going up almost $450. I called State Farm and told Michelle Thompson my situation. She went to work on a policy with better coverage and saved me almost $1400 a year on home and auto coverage. I got her the information she needed and she had the new policy to me the next day."
We responded:
"John, thank you for the review! We're delighted to hear that you had a positive experience and were able to save money while getting better coverage. It's always a great feeling when we can provide our customers with a win-win situation. Michelle and I appreciate your kind words and we enjoyed meeting you as well. We value your business and are committed to providing you with excellent service in the future."
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Caroline Wilson

May 7, 2024

5  out of  5
rating by Caroline Wilson
"Michelle is the best. She made my first auto insurance purchasing process simple and enjoyable. She clearly explained the policy and patiently answered all of my questions!"
We responded:
"Thank you Caroline! I’m so happy Michelle took good care of you and answered all of your questions. I greatly appreciate you switching to State Farm and my agency. "
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Jennifer Helton

February 7, 2024

5  out of  5
rating by Jennifer Helton
"Long term customer to mike davis hes been wonderful through navigating younger years on what coverage works best with my situation and his office staff is always friendly and ready to assist. His customer service has only grown with the years letting me know he appreciate my business and from personal experience prices are to be reasonable if not lower than most nearby."
We responded:
"Thank you Jennifer! I’ve always appreciated you and your family’s many years with my agency. "
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Amanda Gentry

December 28, 2023

5  out of  5
rating by Amanda Gentry
"I spoke with Ann and she was so incredibly helpful! Sweet and personable and very knowledgeable and could tell she loves what she does! Thanks Ann for answering all my questions with a smile!"
We responded:
"Thank you, Amanda! I'm so glad your experience with Ann today went so well and she made such a favorable impression. I'll be sure to share your kind words with her; it will make her day!"
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Knoxville Home Renovations, LLC

December 21, 2023

5  out of  5
rating by Knoxville Home Renovations, LLC
"Mike is awesome and so is his staff! He is friendly and very knowledgeable in what he does. I have used him for almost 3 years now and I could not be happier. Thanks to everyone who works there."
We responded:
"Thank you, Gene! It's always a pleasure helping you with both your business and personal insurance policies. I genuinely appreciate your business! "
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Justin Neal

October 30, 2023

5  out of  5
rating by Justin Neal
"Kevin went above and beyond to make sure I was taken care of!"
We responded:
"Thank you for your review, Justin! I'm glad to hear you were pleased with Kevin's work in your decision to switch to State Farm & my agency. "
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Vickie Miller

October 12, 2023

5  out of  5
rating by Vickie Miller
"I love working with the folks at Mike Davis State Farm. Michelle is always so helpful and takes her time explaining things to me. Any time that I call if I leave a message they always call me back promptly. I highly recommend this Agency."
We responded:
"Thank you Vickie! We greatly appreciate your business and love talking with you any time you call or stop by. I'll be sure to share you comment with Michelle; it'll make her day!"
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kristi a

October 11, 2023

5  out of  5
rating by kristi a
"prompt response time. follow up on status of needs."
We responded:
"Thank you, Kristi! It's been a pleasure serving you and your family all these years. "
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Ashley Patty

October 10, 2023

5  out of  5
rating by Ashley Patty
"Hands down the best rates and customer service!"
We responded:
"Thank you Ashley. So glad we were able to provide you with a policy giving you more coverage at a much lower price!"
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Amy McCarty

October 10, 2023

5  out of  5
rating by Amy McCarty
"Wonderful service. Great Rates! Mike Davis really takes care of me!"
We responded:
"Amy, thanks for the review and sharing your experience with others, it's greatly appreciated!"
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Reginald Stewart

September 22, 2023

5  out of  5
rating by Reginald Stewart
"Had an awesome time visiting the office, glad y'all were able to work together and help me understand the recent rate / safety discount changes with my policy that raised it over an additional $20+ a month. So glad that you were also able to help me save more money and lower my payments less than what it was before the increase. I'm so happy I took the time to stop in the office. Thanks Ann & Michelle for helping me. 🤗"
We responded:
"Thank you so much Reginald. We pride ourselves on being a local agency that our customers can visit to discuss their policy(ies) and concerns in a face to face, relaxed atmosphere. Insurance can be overwhelming, and we like to make it easy and as affordable as possible, given one's coverage needs. "